FAQ - Shipping


Does Alaska Air Cargo deliver to my destination?

Please follow this link to see if delivery is available in your area. AK Air Cargo City Information Click on your destination to view additional information on Cargo Office hours, address or if freezer service is available.

How do I know when my shipment will arrive?

We will notify you when your order is set to ship and provide you with an Airway Bill Number so you can track your shipment.

We will notify you prior to shipping your order to insure you can pick it up when it arrives. 

It is important that you are available to pick it up when it arrives, as some facilities lack freezers or may have restricted hours of operation. 

Shipping charges are not listed for my destination. How do I check out?

Please choose "Other Destinatinations". Your final shipping charge will be adjusted when shipped and the difference will be refunded.

I reserved my share, but I am unavailable to pick it up when its scheduled to be delivered. Will I lose my place in line?

No. Once you reserve and pay for your share, your order is set aside. and we will contact you to ship at your convenience. 

Question 3

This is the answer to question 3.

Question 3

This is the answer to question 3.